State Farm® Insurance Agent Richard Waid

"I have been super happy with the service and all the hard work Ryleigh has done to help us get the right coverage."

"I've had a great experience working with this State Farm office. The team is always helpful, quick to respond, and makes every interaction easy. They're knowledgeable, reliable, and a pleasure to work with. I truly appreciate their excellent customer service and would highly recommend them."

"Richard Waid - State Farm office is absolutely wonderful. They are very knowledgeable and do their best to keep my cost as low as possible. They take the time to listen to my needs and don’t push products on me that I don’t need. They make suggestions for how I can improve my service and minimize my costs! Special shoutout to Gayla and Marcie for helping me with all my insurance questions and needs whenever I have questions!"

"Shelby helped me every step of the way without any issues. I truly feel cared about already. Much better than my last insurance agent. Their communication is great which is very important"

"Service is the best !"

"I’ve been with Richard Waid State Farm agency for many years. They are hands down the nicest and easiest folks to deal with."

"Gayla is absolutely amazing. Genuine, kind and helpful customer service. Something that doesn’t exist in most businesses. Would highly recommend Gayla and her team to anyone looking for great value and even better customer service!"

"Fantastic company to do business with. Service is wonderful. Very professional and well organized staff."

"Marcie is always friendly and wiing to help
Over the phone when I call."

"Just switched to State Farm in Springville from Alfa as a customer for 30 years. Alfa lobbied in Montgomery against Beau’s Law and caused it to stall but it was eventually passed. All dogs need to have proper shelter, not be cruelly chained and have proper food and water!!! I was very, very disappointed in them. State Farm does not lobby in our state! I look forward to having great insurance and customer service through State Farm!!!"

"Richard Waid’s group with Statefarm has always been fantastic to work with! We have been proudly using him as our insurance agent more than 15 years. Shoutout to Gayla and Deedra for always looking out for our best interest! They all keep it 100% with us and wouldn’t do anything they themselves wouldn’t do insurance wise."

"Recently I reviewed my car insurance cost/benefit ratio and went from 25/50/25 to 100/300/50 liability coverage for more than $150 savings per year when I switched to State Farm. Also, the innovative driving score card (Safe/Save) that the gps beacon makes possible, offered free of charge by State Farm, helps me be aware of my own driving habits and improve where I may be lacking. The customer service is also faster and more friendly at State Farm."

"Outstanding Customer Service. It’s nice to be valued. It’s always a pleasure doing business with everyone at Richard Waid’s State Farm insurance Agency."

"We have had State Farm Insurance with Richard Waid for years. They are always so nice and helpful and give us good rates. I would highly recommend Richard Waid and State Farm."

"I absolutely love this group of people! They go out of their way to help u to get the most out of your insurance. The people in the office are so friendly and will help u out anytime they can."

"This office cut my current auto policy in half and made the transition easy and painless! I was able to add life insurance and still am paying less than my other auto policy. I appreciate their promptness and ease through the signup process and I'd recommend them hands down to family and friends.
Currently hoping to switch over my homeowners and business insurance as well so I can deal with it all in one place."

"It started off just me getting a quote on my homeowners to see if I could get better coverage and I’m so glad I made that call. We also have 3 vehicles which I was paying almost $2400 every 6 months (with Allstate)(with no claims
Or tickets) so I asked if they could also give me a quote on them as well. I’m so glad I did. I went from paying $403 a month to $201 with the same coverage ! Thank you Gayla and Deedra. I can’t emphasize enough “Let them Give you a Quote”."

"Love this State Farm office! We’ve been customers for a while and the staff work hard for us. They resolve our problems much faster and more efficiently than the app, connecting us with local providers who are eager to help. I can’t say enough good things about Richard and his staff. Highly recommend!!!"

"Very pleasant to deal with and seemed very eager to help me. Great experience!"

"Excellent customer service and friendly staff that treat you like family!!"

"I’ve been with State Farm for many years and there is a reason why! They continue to go over and above to accommodate and provide the best insurance available for most any need. I’ve worked the most with this agency and Shelby Niblett is an absolute superstar!! Outstanding team and I would highly recommend this agency to anyone!!! Great job SF team, keep up the excellent work!!!"

"Everyone there is so helpful!!!!"

"I had a cracked windshield and was dreading getting it fixed. However, Ryleigh Waid was very helpful with the replacement process. She only needed some small details for me and what glass company I wanted to use. She handled filing the claim and was very professional. I am thankful for this interaction."

"Love the Ladies in this office!! Knowledgeable, caring & willing to go the extra mile!!!"

"Love Richard Waid State Farm. Always professional, easy to work with and very responsive."