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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Molly Vaughn

May 16, 2023

5  out of  5 rating by Molly Vaughn
"Richard Waid's office provides excellent service, and they are always knowledgeable and have answers to our insurance questions."

Brandy Wickliffe

March 17, 2023

5  out of  5 rating by Brandy Wickliffe
"Richard Waid and his staff are amazing so needless to say I'm a huge fan of this branch! Always a friendly voice and helpful person when I call. I'd recommend them to anyone"

Aaron Dye

May 9, 2022

5  out of  5 rating by Aaron Dye
"Very helpful in getting me insurance in a hurry for my rental company."

Marian May

November 15, 2021

5  out of  5 rating by Marian May
"Such a nice nice staff. Very helpful. Makes adjusting to a new area easy!"

Boyce Parker

November 1, 2021

5  out of  5 rating by Boyce Parker
"Great place and friendly atmosphere"

Wayne Martin

July 17, 2021

4  out of  5 rating by Wayne Martin
"Is a sisters were able to help me with a project I need to get done😉"

Donna Jones

May 25, 2021

4  out of  5 rating by Donna Jones
"Very nice helpful group of people"

Betty Blanchard

November 13, 2020

5  out of  5 rating by Betty Blanchard
"Very friendly and cannot believe how much cheaper insurance is."

Don Smith

October 20, 2020

5  out of  5 rating by Don Smith
"Just changed to state farm. Time will tell"

Josh McClintock

July 9, 2020

5  out of  5 rating by Josh McClintock
"Great home town business 👍"

LaDonna Isbell

June 25, 2020

5  out of  5 rating by LaDonna Isbell
"Rondy customer service!!!! Had to get a tag could not find my ins card. He sent it right to my email and my tag!!!"

Christina Walker

November 4, 2019

5  out of  5 rating by Christina Walker
"Good friendly service"

Chris Cohron

October 5, 2019

5  out of  5 rating by Chris Cohron
"The team here has been fantastic through both good times and tough times. We dealt with two wrecks, one of which had a driver at fault with no insurance, and they've taken care of me above and beyond expectations. I am so eternally thankful for the team and their dedication to customer service!"

Kim Black

May 30, 2019

5  out of  5 rating by Kim Black
"With all of the automation that all processes have gone to, it's still good to have a live person to talk to when tragedy strikes. Needed help to straighten out our homeowner's claim after three old growth oak trees fell in our yard, hitting our home, crushing my car, damaging husband's truck. Could not convince folks 300 miles away over the phone and app that the trees were huge - took our agent actually seeing the massive trees down to let them know the extent of our loss. My family has used this same small town agency for three generations and we will continue to use them."

michael black

April 29, 2019

5  out of  5 rating by michael black
"Local office quick and responsive. Corporate seems to have too many people asking same questions but not recording answers so get to answer same questions when someone else is spoken to. Local office no longer notified until normal business hours. Insurance business model has changed!"

Paula Price

April 1, 2019

5  out of  5 rating by Paula Price
"Good insurance!!! Good people!!!"

Destiny Fitch

August 1, 2016

5  out of  5 rating by Destiny Fitch

Duane Tolbert

June 17, 2016

5  out of  5 rating by Duane Tolbert
"Great service!!! See Duane"